Car Care Tips

Service Standards

What Portage Automotive Service Consumers Should Know

Your browser does not support the video tag. There are some things drivers should know about Portage car service and repair. First and foremost, Tuffy Portage cares about you and your family's safety. And we really appreciate your business. Tuffy Portage in Portage wants to build a trust... Read More

Portage Customer Detective Work

One might say the most challenging part of being an automotive service technician at Tuffy Portage in Portage is diagnosing a problem before it can be fixed.Cars in Michigan are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's chall... Read More

How Does Tuffy Portage Know What to Recommend?

When you drop your vehicle off at Tuffy Portage in Portage, they don't just poke around under your hood looking for stuff to do. Tuffy Portage professionals have lists and procedures they follow for different types of service. First of all, your Portage service center will note the mileage on you... Read More

Service Center Standard and Procedures

Your browser does not support the video tag. All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assu... Read More

Ethics of Automotive Repair in Portage

Your browser does not support the video tag. We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Portage automotive service and repair indust... Read More

Speak Up: Talking with Your Tuffy Portage Service Advisor

About 80% of the vehicles on Portage roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. O... Read More

On Board Diagnostics for Your vehicle

Your browser does not support the video tag. Today we're going to talk about on-board diagnostics and the questions we hear from folks around Portage, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. T... Read More

Arrive Alive in Portage

Your browser does not support the video tag. We've all seen drivers do crazy things while driving to or from Portage. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dar... Read More

On Board Diagnostics for Portage Motorists

Your browser does not support the video tag. Some Portage vehicle owners wonder why Tuffy Portage and other Portage auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Portage for a tricky automotive problem shouldn't be a surprise. In the Porta... Read More

What You Need to Know from Your Tuffy Portage Service Advisor

Your browser does not support the video tag. Portage drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service tech... Read More

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